Privacy Policy

This Privacy Policy outlines the practices of РIХЕL НUΝТ Sp. z o.o., a company incorporated under Polish law, registered under number 0001184943, with its registered office at ul. Twarda 18, 00‑105 Warszawa (referred to herein as "NeuroArtisan," "we," "us," or "our"), regarding the gathering, handling, and protection of your data when you access https://neuroartisan.com/ and make use of our AI-driven creative tools.

1. Data We Gather

Personal Data

We may gather the following categories of personal data from you:

• Registration details (full name, email, chosen username, and password)
• Billing data (invoicing address, details of your chosen payment instrument)
• Profile data (avatar, user preferences, and configuration choices)
• Correspondence records (emails sent to us, support tickets, and feedback submissions)

Automatically Collected Data

Certain data is gathered automatically as you interact with our platform:

• AI-generated images and the text prompts associated with them
• Behavioral data such as feature usage frequency and navigation paths
• Technical identifiers (IP address, browser version, operating system type)
• Server logs (timestamps of visits, pages viewed, click events)

2. Purposes of Data Processing

Your data serves the following purposes:

• Platform Operation: Delivering, sustaining, and enhancing our AI-based image creation tools
• Account Administration: Setting up and maintaining your account, verifying identity, and offering user assistance
• Transaction Handling: Processing purchases and managing payment-related records
• Correspondence: Delivering platform updates, addressing your queries, and providing technical help
• Performance Insights: Studying usage trends to refine and optimize our offerings
• Regulatory Adherence: Meeting our obligations under applicable legislation and defending our lawful interests

3. Sharing and Disclosure of Data

We never sell your personal data to third parties. Disclosure may occur only under these conditions:

• Operational Partners: Trusted vendors who assist in running our platform (e.g., payment gateways, hosting infrastructure providers)
• Legal Obligations: When mandated by statute, judicial order, or to safeguard our rights and the safety of others
• Corporate Transactions: As part of a merger, acquisition, or transfer of company assets
• With Your Permission: When you have given clear, informed consent for a particular purpose

4. Protecting Your Data

We maintain robust technical and organizational safeguards to shield your personal data from unauthorized access, modification, disclosure, or loss. Key measures include:

• End-to-end encryption for data both in transit and at rest
• Periodic security audits and vulnerability assessments
• Strict access controls paired with multi-factor authentication
• Ongoing staff training in data protection best practices

That said, no digital transmission or storage method can be deemed entirely risk-free, and we are unable to provide an unconditional guarantee of security.

5. Your Data Rights

Subject to your jurisdiction, you may be entitled to the following rights:

• Right of Access: Obtain details about the personal data we maintain on you
• Right of Rectification: Have inaccurate or incomplete records corrected
• Right of Erasure: Request removal of your personal data (with certain legal exceptions)
• Right of Portability: Receive your data in a structured, commonly used, machine-readable format
• Right to Object: Challenge specific forms of data processing
• Right to Restrict Processing: Limit how we process your data under particular circumstances

To invoke any of these rights, reach out to us at info@neuroartisan.com.

6. Cookies and Similar Technologies

Our platform employs cookies and comparable tracking mechanisms to improve your experience:

• Strictly Necessary Cookies: Required for core platform functionality
• Analytical Cookies: Enable us to understand visitor behavior and site performance
• Preference Cookies: Store your chosen settings and display options
• Advertising Cookies: Help deliver targeted promotional content

You may adjust your cookie preferences via your browser's settings; however, blocking certain cookies could impair parts of the platform.

7. How Long We Keep Your Data

We hold onto your personal data only as long as required to:

• Deliver the services you have requested
• Satisfy legal and regulatory requirements
• Settle disputes and uphold our contractual terms
• Fulfill the objectives set out in this Privacy Policy

Account-related data is generally kept for the lifetime of your account plus a reasonable wind-down period. AI-generated images may be stored in line with your privacy preferences and our Terms of Service.

8. Cross-Border Data Transfers

Your data may be transferred to, and processed in, jurisdictions outside your country of residence. We put appropriate protections in place for such transfers, including:

• Standard contractual clauses endorsed by competent data protection authorities
• Adequacy determinations issued by relevant regulatory bodies
• Other lawful transfer frameworks recognized under applicable data protection law

9. Revisions to This Policy

We may revise this Privacy Policy periodically to account for changes in our operations or in the legal landscape. When material changes occur, we will inform you by:

• Publishing the revised policy on our platform
• Sending a notification to the email address linked to your account
• Displaying a conspicuous alert on our website

If you continue to use our services following any such revision, you are deemed to have accepted the updated Privacy Policy.

10. Get in Touch

Should you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please contact us through the following channels: